Support

Help for Xpense and other dotXline apps. We usually reply within 2 business days.

Email us

hello@dotxline.com. Include your iPhone model, iOS version and what happened. Never send passwords.

dotXline LTD, 37, Morganstown, Cardiff CF15 8FE, United Kingdom

Frequently asked questions

How do I delete my account?

Open Xpense → Settings → Account → Delete Account. This permanently removes your account and data from our servers.

How do I export my data?

Settings → Export lets you download your expenses as a CSV file.

Are my receipt photos uploaded?

No. Receipt photos stay on your iPhone and are not uploaded to our servers.

I use Hide My Email with Sign in with Apple. How do you contact me?

Apple’s private relay forwards our emails to you. To reach us, write to hello@dotxline.com from any address.

My data isn’t syncing between devices.

Check you’re signed in to the same account and online, then pull to refresh. If it persists, email us.

How do I report inappropriate content in a shared group?

Use the report option in the app or email hello@dotxline.com with the group name and details. We review reports promptly.